• Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • CALENDAR
  • NEWS
  • JOIN OUR TEAM
  • CALENDAR
  • NEWS
  • JOIN OUR TEAM
  • LCCS
  • Support Us
Link School logo
  • ABOUT
    • MESSAGE FROM THE HEAD OF SCHOOL
    • MISSION, VISION, & SCHOOL CULTURE
    • BOARD OF TRUSTEES
    • BOARD MEETING CALENDAR & MINUTES
    • STAFF
    • HISTORY
    • VIDEO GALLERY
    • BOARD POLICIES
    • HARASSMENT, INTIMIDATION, & BULLYING (HIB)
    • NJ SCHOOL PERFORMANCE REPORT/ANNUAL REPORT
  • ACADEMICS
    • EDUCATIONAL PHILOSOPHY
    • ELEMENTARY SCHOOL (Grades K–4)
    • MIDDLE SCHOOL (Grades 5-8)
    • SPECIAL EDUCATION
    • INTERVENTION AND REFERRAL SERVICES
    • ADVISORY
    • HIGH SCHOOL PLACEMENT
    • LINK SUMMER ACADEMY
  • STUDENT LIFE
    • PROJECTLIT BOOK CLUB
    • ATHLETICS
    • PARTNERSHIP PROGRAMS
    • STUDENT GOVERNMENT
    • COMMUNITY SERVICE
    • SUMMER CAMPS AND PROGRAMS
  • LINK’S IMPACT
  • CONTACT US
    • DIRECTIONS TO LINK
  • ENROLL
    • HOW TO ENROLL
    • WHY CHOOSE LINK?
    • VISIT US
You are here: Home / TECH TIPS

TECH TIPS

This page is a resource to  help families that may experience technical issues with their computers and internet connections during remote learning, including but not limited to: WiFi/Internet, Video, Audio, App Issues, General Chromebook issues, etc. We have provided infomation on the most common issues families are facing and will add to this list as we learn about issues.

If you are having a technical issue and do not see a “fix” here, contact us by clicking here.

Wi-Fi/Internet Connection Issues

  • Check the strength of signal under Wireless/Network/Internet in the settings app for the Chromebook. Also, use an online speed test to check the bandwidth of your internet connection. Zoom recommends a minimum of 1.5 Mbps for both upload and download speeds.
  • Restart your computer.about:blan
  • Restart your router & modem.
  • If all else fails, you can set up a hotspot from your phone following these instructions.

Video Issues

  • Wipe down the camera with a dry cloth (preferably microfiber) or cleaning wipe to ensure that there are no physical particles obscuring the camera.
  • Open the camera app to check the image quality without Zoom running.
  • Check whether the issue is related to the internet by playing a YouTube video and observing the video quality.
  • Restart the computer.

Audio Issues

  • Ensure that the computer is on a stable surface and there is nothing creating background noise near the computer or covering the microphone/audio output (i.e.: fans, bags, blankets, etc.).
  • Record a short audio clip to check if the microphone is working properly.
  • Check whether the issue is related to the internet by playing a YouTube video and observing the audio quality.
  • Restart the computer.

Keyboard issues

Some students have observing issues with typing where they will type normally and end up with some letters repeating (i.e: instead of “Composition Notebook” they will get “Cccommmposiittionnn Nnnotteboooookkkk” or something similar)

  • Go to Settings on the chromebook and search “Keyboard.” Open keyboard settings and look for “enable auto-repeat.” Make sure this option is turned off.
  • Restart the computer

Hotspot issues

  • If you have a USB hotspot, check for a green light on the hotspot when you plug it in. If it’s green, it’s working. If it’s red, it’s not. To the computer, USB hotspots qualify as a “wired” connection, so if the internet connection is not any better, it’s likely because you haven’t told the computer to use the wired connection rather than a wireless connection.

  • If you have a non-USB hotspot, the screen on the hotspot should display the wireless connection name and password. Check the number next to/on top of the WiFi symbol to see that the number there matches the number of devices you think you have connected to the hotspot. Please ensure that the number does not exceed the number of LINK students at your house.

 

Primary Sidebar

Connect

  • Parents
  • Board
  • Students
  • Alumni
  • Staff
  • Breakfast & Lunch Menus

Calendar

<< Jun 2022 >>
SMTWTFS
29 30 31 1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 1 2
VIEW EVENTS

Footer

tagline
Link Community Charter School
23 Pennsylvania Avenue
Newark, NJ 07114
(973) 642-0529
link@linkschool.org
Facebook icon
Twitter icon
LinkedIn icon
Instagram icon

Important Pages

  • HIB
  • New Jersey School Performance Report
  • Breakfast and Lunch Menus
  • Link’s Impact
  • Link to Home, Parent Newsletter
  • Uniform Dress Code
  • Staff Directory
  • PowerSchool Log In
NOTICE OF NON-DISCRIMINATORY POLICY AS TO STUDENTS

Link Community Charter School admits students of any race, color, and national and ethnic origin to all the rights, privileges, programs, and activities generally accorded or made available to students at the school. It does not discriminate on the basis of race, color, or national and ethnic origin in administration of its educational policies, admissions policies, scholarship and loan programs, and athletic and other school-administered programs.

HARASSMENT, INTIMIDATION & BULLYING

Antibullying Coordinator -
Suzanne Dandie-Lashley
Tel 973.642.0529
Email sdandie@linkschool.org

Antibullying Specialist -
Yris Acevedo
Tel 973.642.0529
Email yacevedo@linkschool.org
HIB Grade

© 2021 Link Community Charter School. All Rights Reserved.

Powered by SchoolPresser - WordPress for Schools